1. 24-Hour Notice: Cancellations must generally be made 24 hours prior to the appointment.
2. Late Cancellations/No-Shows: Failing to show up or cancelling late can result in a 50% charge or the full service amount being charged.
3. Deposits: A 50% deposit is often required to secure bookings, especially for specialized treatments, which is forfeited if the policy is not met.
4. Late Arrivals: A grace period of 10–15 minutes is allowed; arrivals after this may be considered a no-show and may require rescheduling. Please note that the full service fee may still apply, and the duration or quality of the service may be compromised due to reduced appointment time.
118 OXFORD STREET, FERNDALE, RANDBURG, JOHANNESBURG
